Business Development & Partnership Relations Manager

About us:

At Tugi Tark, we're redefining customer support with a platform crafted by professionals who truly get it. Our mission? To revolutionize how businesses connect with their customers, ensuring every interaction is impactful. By blending deep industry know-how with cutting-edge technology, we empower support teams to deliver standout experiences that keep customers happy and engaged.

As a dynamic tech startup, we've just launched our innovative solution and are diving headfirst into the iGaming market. Our aim is to provide online operators worldwide with a tailored platform that supercharges their customer support operations, ensuring every interaction is seamless and efficient. Leveraging advanced AI capabilities, our platform not only streamlines support processes but also anticipates customer needs, delivering personalized and proactive assistance that sets new standards in the industry.

The role

As our Business Development & Partnership Relations Manager, you'll be the driving force behind Tugi Tark's expansion. Your goal? To keep us ahead of industry trends while forging lasting partnerships and client relationships. You'll be the face of our product, Tugi, leading sales growth and ensuring we remain at the cutting edge of customer support solutions.

Key Responsibilities

• Define and execute sales strategies to drive revenue growth.

• Collaborate with marketing teams to design impactful campaigns.

• Manage the entire sales cycle, including negotiation and closing deals.

• Lead market expansion efforts, both online and offline, to acquire new clients.

• Generate and nurture new leads through proactive outreach.

• Present tailored offers and conduct product presentations to clients and stakeholders.

• Develop growth initiatives, sales forecasts, and track KPIs to assess and report performance.

• Implement competitive strategies to maximize profitability.

• Build and maintain strong relationships with clients, fostering loyalty and engagement.

• Represent the company at SaaS and iGaming events, building strategic partnerships and business opportunities.

Requirements

• Minimum 5 years of proven experience in business development and sales within the iGaming industry and/or with SaaS products in a face environment .

• Degree in Business Administration, Sales, Marketing, or equivalent professional experience.

• Innovative thinker with a can-do attitude.

• Tech-savvy and interested in new technologies.

• Excellent communication and negotiation skills.

• Strong interpersonal skills.

• Ability to work independently and collaboratively in a fast-paced environment.

• Proficient in systems such as Excel and CRM software, with the ability to develop processes.

• Fluent in English, with advanced written and spoken proficiency.

Why You'll Love Working with Us

• You will join a dynamic team that's reshaping the future of customer support.

• Work alongside experts who are as enthusiastic as you are.

• We value your personal time as much as your professional contributions.

• Work remotely from anywhere in Europe, embracing the freedom to choose your workspace with flexible working hours.

• Benefit from opportunities for professional development and growth.

• Be a part-owner in our journey, sharing in the success you help create.

At Tugi Tark, we believe in creating an environment where innovation thrives, and your contributions make a real impact.