Field Asset Protection Manager

CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY As the Field Asset Protection Manager, you will provide support to restaurant and field leadership regarding cases of fraud and workplace violence. This individual will be responsible for conducting investigations and interviews utilizing various tools that help to bring resolution to these matters. This individual will also support the asset protection team to ensure cash handling and safety best practices are enforced. WHAT YOU’LL DO • Manage a portfolio of internal theft and fraud investigations at restaurants, to include but not limited to cashier theft, burglaries, scams, inventory theft, and other types of internal and external fraud • With guidance from management, assist with people safety and workplace violence incidents in restaurants, to include but not limited to interviewing witnesses and threatened employees, developing employee protection plans for approval, implementing safety plans, and working with law enforcement and private security • Document investigations and interviews in the case management system designated by management. Preserve evidence and statements in a manner consistent with policy. • Partners with law enforcement to investigate matters of fraud and violence. • Conduct Asset Protection Snapshots (audits) in restaurants to ensure compliance with Chipotle's cash handling and security policies. • Through coaching and teaching, build the capability of restaurant and field management to improve compliance with Chipotle's cash handling and security policies. Utilize Remote Audit and Snapshot findings to identify trends as a guide to capability building efforts. • Assist restaurants with guard, camera, and alarm service requests as necessary. Enter and/or approve ServiceChannel requests to expedite such requests. WHAT YOU’LL BRING TO THE TABLE • 3-5 Years’ Work Experience in Loss Prevention, Asset Protection, workplace misconduct investigations and/or Safety and Security is required. • Both English and Spanish fluency is strongly preferred. • Wicklander Zulawski - Non-Confrontational Interview experience. • Proficient with MS Office - Excel, Word, PowerPoint, & Outlook Experience with video surveillance. • Strong investigative and audit skills. Ability to communicate investigative findings to leadership. • Ability to conduct phone interviews and administrative duties from home. • Experience tracking investigations with case management software. • Proficient with exception-based reporting (EBR) software to identify theft and fraud. Experience with behavioral threat assessment and management techniques. • Travel required up to 50% PAY TRANSPARENCY A reasonable estimate of the current base pay range for this position is $90,000.00–$123,000.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits for more details. WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com. Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact [email protected] if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests. Apply Job!