Pharmacy Customer Service Representative Weekend Remote (Full Time)

About the position Carlisle Medical is seeking a Pharmacy Customer Service Representative to join their team in Mobile, AL. This full-time remote position focuses on managing the prescription needs of injured workers, ensuring efficient and accurate service. The role involves working alternating weekends on a 4-day, 10-hour schedule, providing an opportunity to work from home during weekend shifts. Responsibilities ? Prepares, inputs and supports claimant profiles in pharmacy network. , ? Assists pharmacies in adjudication of claimant medications. , ? Coordinates and liaises with client adjusters, pharmacies, and claimants to ensure accurate assignment of medication benefits. , ? Supports client needs regarding requirements for claimant medications with reporting and data. , ? Manages and updates client and claimant information in multiple systems. , ? Answers questions from claimants, adjusters, and pharmacies regarding medications. , ? Adjusts to changing processes and needs of various clients. , ? Performs other duties as assigned. Requirements ? 3 years related customer service or telephonic experience and/or training preferred or equivalent combination of education and experience. , ? Proficient in the use of computers and multiple software systems. , ? Experienced in Microsoft Office. , ? Strong communication skills, including active listening and the ability to ask relevant questions. , ? Excellent written grammatical skills and understanding of proper telephone etiquette. Nice-to-haves ? Experience in workers' compensation law. , ? Editing skills. Benefits ? Health insurance , ? Dental insurance , ? 401(k) , ? Paid time off Apply Job!