Senior Customs Associate

OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. 

OUR VALUES

Customer First. Customer satisfaction is our highest priority.

High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.

Essential design. We don’t chase trends, and we don’t sell everything.  We’re expert curators that find the very best and bring it to you at the lowest prices.

Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.  

Environmentally and Socially conscious.  We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.

OUR TEAM AND SUCCESS

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

THE IDEAL CANDIDATE

The ideal candidate for the Customs Associate position at Quince is an experienced professional with an understanding of transactional customs brokerage for all modes of transportation, U.S. Customs and PGA regulations, and customs brokerage operations. Experience with eCommerce is a plus. This individual should be detail-oriented and data-driven, and able to strike the right balance between speed and compliance.

RESPONSIBILITIES

• Ensure timely filing of AMS/ACAS and ISF data, customs entries, and timely exception resolution
• Ensure timely approval of daily statements to CBP
• Coordinate with internal teams and external supply chain partners to ensure timely clearance of goods where third-party brokers are used
• Support daily/weekly reporting and internal auditing

DESIRED SKILLS

• Proven track record of at least 3-5 years in customs brokerage operations, or holds a valid U.S. Customs Brokers License. If not currently licensed, desire to pursue U.S. Customs Brokers License.
• Experience working with all modes of transportation, primarily air, truck, and ocean, and experience with PGA declarations. Experience with e-Commerce and de minimis shipments is a plus.
• Strong excel skills, experience with Looker is a plus.
• Strong problem-solving capabilities, ability to operate independently with strong judgment when escalating issues.
• Strong written and verbal communication skills to effectively communicate with customers,  customs authorities, and internal teams.
• Bachelors degree is preferred but not required.

We rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. Bonus eligibility varies by role and is determined based on the position’s impact and contribution to our strategic goals.

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.