Veterinary Receptionist/Assistant
Job title: Veterinary Receptionist/Assistant in Orlando, FL at John Young Parkway Animal Hospital
Company: John Young Parkway Animal Hospital
Job description: Company DescriptionJohn Young Parkway Animal Hospital is a 2-doctor progressive veterinary clinic providing excellent care to pets in the greater Orlando, FL area. We are proud to be an AAHA accredited animal hospital! We offer services including: pet examinations and wellness visits, vaccinations, routine check-ups, surgeries and dentistry.Orlando, FL is known for being a top tier choice for tourists and families because of the vast opportunities for fun and sunshine! We are a short 30-minute drive to the fun Disney parks, fantastic restaurants, and incredible nightlife! We are centrally located, and less than an hour to beautiful New Smyrna Beaches!To learn more about us, click !Job DescriptionJob duties include, but are not limited to:Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.QualificationsWe’re looking for:
- Experienced Receptionist with a minimum of 1-year veterinary experience preferred
- Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
- Highly organized and possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset.
- A high work ethic and positive attitude team member
- Ability to arrive on-time and ready to work
- Weekend availability
- Exceptional customer service skills and ability to communicate precisely
- Interpret medical records and record client history accurately
- Knowledge in preventative care, surgical procedures, and hospital flow
- Ability to restrain pets in a low-stress and safe manner
- Proficient in sample collection to include blood samples, urine, fecal, and skin
- Ability to properly set-up and process laboratory samples and tests
- Proficient in positioning and capturing radiographs, positioning for dental radiographs are a plus
- Proficient in anesthesia and surgical monitoring
- A self-starter with the desire to continue to advance one’s knowledge and skillset
- Ability to receive in a professional manner constructive feedback to maintain hospital efficiency
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
- *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.