All roles

Hotline Representative (Night Shift, $20/hour)

Remote · USA Full-time New today
Job title: Hotline Representative (Night Shift, $20/hour) in Framingham, MA at ProPivotal Company: ProPivotal Job description: Hotline Representative (Night Shift, $20/hour)About the opening:
  • Overnight shifts
  • Pay: $20/hr
  • Part Time shifts
  • Training in Framingham office, then hybrid work arrangement after
Responsibilities:
  • Answer calls from individuals facing mental health issues, crises, suicidal thoughts, and other stressful situations
  • Show extreme empathy and remain non-judgmental to assist callers effectively
  • De-escalate situations with the support of the call site supervisor
  • Be prepared to call 911 on behalf of the caller in emergencies
Requirements:
  • High school degree
  • Experience with data gathering techniques
  • Proficient with Microsoft Office, Word, Excel, databases, and other software systems
  • Ability to deescalate crisis situations while maintaining composure
  • Must attend training in Framingham, MA
  • Mac (Google Chrome access) or PC, strong Wi-Fi, headphones with microphone compatible with computer
  • Quiet workspace for working from home for remote shifts
Preferred Requirements:
  • Prior telephone/call-center experience focused on emotional support
There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor. Expected salary: $20 per hour Location: Framingham, MA Apply for the job now! Apply for this job
Apply

Related roles

Jump Start Your Career: Entry Level Pest Control Technician

Remote · USA Full-time

Software Development Manager, Route Tendering Optimization

Remote · USA Full-time

Outside Sales Representative

Remote · USA Full-time

Sr. IT DevSecOps Engineer

Remote · USA Full-time

Manager, Finance

Remote · USA Full-time

Delivery Account Manager

Remote · USA Full-time

Delivery Account Manager

Remote · USA Full-time

Lead Cashier

Remote · USA Full-time

Sales Enablement Assistant

Remote · USA Full-time

Solar System Designer

Remote · USA Full-time

Remote Customer Service Representative – Home‑Based Passenger Support Specialist for arenaflex Aviation – Flexible Hours, Career Growth, and Competitive Benefits

Remote · USA Full-time

Mixed Signal Design Verification Engineer

Remote · USA Full-time

Utilization Management Review Nurse – Amazon Store

Remote · USA Full-time

Senior Associate, Fund Administration (Communications and Enablement)

Remote · USA Full-time

Experienced Data Entry Clerk for 3rd Shift Operations – Blue Chip System Expertise and Administrative Support at arenaflex in Carlisle, PA

Remote · USA Full-time

Senior Manager Self Service Engineering – Lead Technical Innovation at JET Blue Airlines – $25/Hour

Remote · USA Full-time

Mail Dispatch Associate – Critical Role in Remote Mail Operations and Customer Support

Remote · USA Full-time

AR Specialist (remote)

Remote · USA Full-time

Customer Service Executive (Hiring Immediately) – Torrance at arenaflex

Remote · USA Full-time

Entry-Level Remote Data Entry Specialist for South Airlines – No Experience Required, Competitive $30/Hour Compensation, and Comprehensive Training Provided

Remote · USA Full-time