Customer Service Representative
Job title: Customer Service Representative in Houston, TX at TMD Staffing
Company: TMD Staffing
Job description: Branch: 45Job Order # 55283TMD Staffing is looking to hire a Customer Service Representative for a client located in South Houston, TX 77054!WORK ENVIRONMENT:In-personRESPONSIBILITIES
- Manage orders for a customer base primarily consisting of those with multiple and small dock shipments (LTL), full truck loads (FTL) and small package shipments (Fed-Ex Ground, UPS, etc.).
- Managing small parcel shipments (
- Create BOLs.
- Communicate with customers via email, phone, fax, etc.
- Communicate with carriers and drivers as needed.
- Communicate with Production personnel and Management.
- Label printing for orders and shipments.
- Data entry required.
- Create and edit various documents in Word.
- Create and edit spreadsheets in Excel
- Bilingual is a plus! (English/Spanish)
- Organized and detailed
- Competent in Word and Excel
- DOT Hazardous Materials certified (will provide training)
- Multi-modal (IATA) certified (will provide training)
- CVI registered (will provide training)