Immediate Hiring: Social Media Moderator
Your next great career move starts here. We're looking for a Social Media Moderator! This position offers a hybrid work model, combining remote work with time in our Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. You will be compensated with a competitive salary for your time and effort.
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Description:  We are seeking a detail-oriented Social Media Moderator to join our Content Team at Hims & Hers.  You will be responsible for moderating, engaging with, and responding to all comments and messages received across our organic and paid social media channels.  Build and maintain strong relationships with our new and ongoing customers, ensuring they feel heard and valued.  This is an hourly role, and weekend and/or night shifts may be needed. Requirements:  1-3 years experience in social media moderation, community management, or customer service, preferably in a fast-paced environment  Familiarity with social media platforms (Instagram, Facebook, Twitter, TikTok, etc.) and their community guidelines  Strong written and verbal communication skills with a keen eye for detail and tone  Strong interpersonal skills and the ability to build rapport with diverse audiences  A proactive approach to problem-solving and conflict resolution  Ability to analyze data and metrics to drive insights and improve engagement strategies  Passion for brand building and a commitment to fostering a positive online community  Experience with Sprout Social is a plus Benefits:  Competitive salary & equity compensation for full-time roles  Unlimited PTO, company holidays, and quarterly mental health days  Comprehensive health benefits including medical, dental & vision, and parental leave  Employee Stock Purchase Program (ESPP)  Employee discounts on hims & hers & Apostrophe online products  401k benefits with employer matching contribution  Offsite team retreats Apply Job!Â
We Encourage You to Apply!
Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
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