Inbound Customer Service Rep (6.23 Start)
Grand Circle Corporation is hiring REMOTE?Traveler Support Counselors?to join our June 23rd, 2025,?class. As a Traveler Support Counselor, you will be responsible for providing excellent customer service and support to our travelers.
Why Work With Us?
Competitive Hourly Rate
Medical, Dental, Vision & Life Insurance(s)
Strong PTO package - 16 days and accruing more each year
11 Paid holidays throughout the year
401(K) with Company Match
Dreaming of Travel? 50% off GCC Travel Packages
Responsibilities
Manage inbound service calls; assisting customers with making reservation changes, educating them on tour itineraries, processing payments, and responding to inquiries.
Advise, book, and update airline reservations as necessary using code-based software.
Communicate comprehensive information to travelers, including details about our products and policies.
Compete individually while maintaining a positive team spirit.
Demonstrate the ability to balance company values, key result areas (KRAs), and performance goals
Qualifications
4+ years of experience working in a call center environment.
2+ years of experience working remotely
Originally posted on Himalayas
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