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Atlassian Administrator

Remote · USA Full-time New today

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

We are looking for anAtlassian Administrator with Jira Assets expertise to ensure efficient IT asset management, including SaaS, software, hardware, and cloud services.

Responsibilities

  • User & Access Management: Manage user accounts, roles, and permissions for Jira and Confluence.
  • Support & Troubleshooting: Provide technical support and resolve user issues.
  • Atlassian Solutions Implementation: Gather requirements, analyze impact, and implement solutions.
  • Jira Administration: Design, configure, and maintain Jira projects with custom settings. User Requests Handling: Manage and resolve Atlassian-related requests per internal policies.
  • Documentation & Compliance:Maintain internal documentation and ensure system compliance with security policies.
  • Upgrades & Integrations: Plan and execute upgrades, bug fixes, migrations, and integrations.
  • System Audits & Backups: Conduct audits and manage backup/archiving for Jira and Confluence.
  • Custom Reports & Dashboards: Create tailored reports and dashboards.
  • Jira Assets Management: Implement and maintain Jira Assets for SaaS, software, hardware, cloud services, etc.Configure asset schemas and automate asset lifecycle management. Integrate Jira Assets with IT and business systems.

    • Requirements

  • Proficiency in Atlassian administration (min 3 years of experience), from product to organization level, including user management, project configuration, and plugin management
  • Expert knowledge of Atlassian ecosystem strucuture and the dependencies between its various elements
  • Experience in implementing Jira Service Management solutions Jira Assets experience (implementation and support)
  • Expertise in Automation for Jira
  • Strong understanding of SLA, planning and time management.
  • Ability to work independently and as part of a team
  • Excellent troubleshooting and problem-solving skills
  • Strong interpersonal and analytical skills
  • Excellent communication skills, plus confident spoken and written English.

    • Nice to have

  • Atlassian certifications
  • Familiarity with ITIL
  • Experience in asset management using JSM Assets
  • Experience with ScriptRunner plugin
  • Experience with the Cloud version of Atlassian products

    • What you will get in return

  • Competitive Salary:We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
  • Work-Life Harmony:Join a company that genuinely cares aboutyou—because your life outside of work matters just as much as your time on the clock.#LI-Hybrid,
  • Annual Performance Bonus:Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
  • Generous Time Off:Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
  • Employee Referral Program:Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
  • Comprehensive Health & Pension Benefits:From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits andperks!
  • Workation Wonderland:Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
  • Volunteer Days:Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.

    • Additional Information

    Be a key player at the forefront of the digital assets movement, propelling your career to new heights!Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity.Work alongside one of the most brilliant teams in the industry.

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