Aftermarket Account Manager, LNG & Marine Segments Remote
Position: Aftermarket Account Manager, LNG & Marine Segments - (Remote) - Houston area preferred Company Overview Nikkiso Clean Energy & Industrial Gasesis a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange. Nikkiso Cryogenic Services (NCS) is an industry leader in the provision of services to the industrial gas and air separation industries, enhanced oil recovery operations, marine, clean energy, and alternative fuels markets. Boasting a vast portfolio of innovative solutions, cutting-edge technology, and expert services, the company stands tall as a go-to service provider for a wide range of clients. The company has carved a niche for itself in the market with its consistent delivery of top-tier services that are tailored to meet the specific needs of each industry. Our products have been instrumental in enabling customers to realize safer, greener, and more sustainable operations. From liquefied natural gas (LNG) systems to industrial gas equipment, every product is designed and manufactured with the utmost consideration for safety and environmental sustainability. Nikkiso Cryogenic Services is not just a leading service provider to a range of industries, but also a champion of safer, greener operations. Its products and services are designed to meet the dual objectives of operational efficiency and sustainability, helping clients achieve their goals while minimizing environmental impact. Job Overview Summary/Objective The Aftermarket Account Manager / Engineer – will work with the Aftermarket Segment Sales Manager – LNG & Marine to monetize the installed base by driving the expansion of Aftermarket and maintenance services in the industrial gas arena in an assigned region. This role involves building customer relationships to help identify unmet client needs that drive sales opportunities and repeat business and developing sales plans that meet and exceed quota. Applicants should exhibit a good understanding of sales and account management principles, excellent interpersonal and negotiation skills, and an entrepreneurial spirit to drive annuity sales growth. Successful candidates will have a proven track record in similar roles in Service / Aftermarket, pumps, rotating equipment or capital equipment sales. In summary, this challenging yet rewarding role offers a unique opportunity to elevate your sales career, work with a diverse team of professionals, and drive growth in an exciting and fast-paced industry.
Responsibilities
Essential Functions/Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Territory Management: Manage all sales activities within the assigned territory. This includes maintaining a robust pipeline of business prospects that meet or exceed sales targets.
- Customer Relationship Management: Building and maintaining strong, long-lasting customer relationships. This includes understanding customer needs that maximize the value from these relationships.
- Customer Service and Support: Respond to customer enquiries and RFQs in a professional manner and on a timely basis. Identify new business opportunities. Work with internal resources (workshops, technical support etc.) to ensure that customer needs are understood and satisfied to the highest service standards.
- Product Knowledge: Acquiring in-depth knowledge of the company's products or services to effectively demonstrate their value to potential clients, answer enquiries, and address possible concerns.
- Sales Plan Development: Developing and implementing sales plans tailored to the regional market to drive sales growth.
- Sales Reporting: Tracking, recording, and compiling reports, utilizing Salesforce CRM, on pipeline, funnel and bookings.
- Team Collaboration: Collaborating with the Aftermarket sales team and other departments such as marketing and customer service to achieve sales objectives and enhance the client experience.
- Sales Training: Attending sales…
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