Director of Operations (KSA Remote)

About nyblWe are developing an Ai ecosystem that enables businesses, in any industry, to be able to deploy artificially intelligent solutions using both our platform and applications. Our technology allows anyone to build Ai solutions without writing a line of code or needing a degree in Data Science. Our ecosystem is world changing from healthcare to agriculture, education to industry, the applications of our technology are truly limitless. About the role We are seeking a visionary leader who harbors a deep passion for technology, believes in the benefits of a global perspective, and possesses the agility to navigate the complexities of the current market landscape. As the Operations Leader you won’t just lead; you will inspire and foster innovation within our team. This position is ideal for someone who thrives in dynamic environments and is proficient in pivoting strategies to execute and maintain sustained engagement and adaptability. Your mandate will be to make nybl the dominant AI solutions provider in the Middle East. You will have a strategic overview of the entire KSA operations and prioritize our efforts in every market, reaching every potential customer in the region. You will lead on building the strategy, and get to the lowest level of detail to execute plans rapidly. You will partner directly with, and influence Product, Engineering, Analytics, Marketing, Finance, and Support leadership teams. Your leadership will ensure that nybl is the number-one choice for AI solutions in the region. In this role, you will have the chance to profoundly impact businesses across the KSA region. What you'll do:

• Plan, execute, and lead our vision of reaching every potential user in the Middle East with nybl’s AI solutions.
• Be customer-obsessed by observing and listening to your users and devising strategies to solve their problems.
• Own the P&L for the regions with an eye to guardrails like CAC and LTV
• Collaborate with the Product, Engineering, Analytics, Finance and the C-Suite to identify and execute new growth strategies, set ambitious growth targets, and ensure new initiatives to achieve those targets.
• Partner with Brand and Performance Marketing to allocate marketing budget across different key online and offline marketing channels in a cost-efficient way to maximize growth
• Act as the legal representative of nybl, ensuring each one operates efficiently, and complies with local laws and regulations.
• Develop a well-defined point of view on the competitive landscape in the Middle East and position nybl’s value proposition compellingly.

The skills you'll need:

• 10+ years experience in a related field to nybl's business (AI, SaaS, IaaS, ML, or app-based solution)
• 5+ years of people leadership experience, bringing inspirational qualities and know-how to help individuals reach their full potential
• Strong business acumen and analytical skills in consumer behaviors and related marketing strategies and tactics
• Ability to make sound business decisions based on multiple options/scenarios and ability to evaluate performance based on data
• Entrepreneurial mentality, creative thinking, and an ability to set and execute a strategy autonomously with no playbook for success
• A passion for learning and teaching and excitement about creating opportunities in AI
• Fluent in English and native in Arabic

Our Team Everything we do is for the good of others. Our people innovate, develop, deploy, and support incredible technology and software. We employ the best so we can be the best. We have no room for complacency or anyone willing to settle. Our success is driven by our team’s unquenchable thirst for innovation, creativity, and customer happiness. We go above and beyond every single day. Our Culture We believe health, happiness, and productivity go hand-in-hand. That's why we're continually looking to enhance the ways we support our team with benefits programs and perks that allow every nybler to do the best work of their life. From unlimited leave to the freedom to choose your own hours, we know our people have lives outside of nybl so we give them the flexibility they deserve.

Originally posted on Himalayas

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