Associate Project Coordinator
Associate Project Coordinator works with the Optus sales team, customers, technical experts and subcontractors to facilitate project rollouts and installations from start to finish. This includes reviewing SOWs, creating and maintaining project plans and schedules, scheduling technicians, documenting progress, ensuring all deliverables have been met and ensuring customer satisfaction. This can be a remote position if you do not live within daily driving distance of our office in Jonesboro, AR. Responsibilities:
- Support project documentation, scheduling, and communication
- Assist with multi-site rollouts and infrastructure projects
- Learn standard customer requirements and internal processes
- Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Salesforce)
- Strong attention to detail and organizational skills
- Team-oriented with excellent customer service
- Model appropriate behavior in regards to Optus' Core Values and Code of Ethics policies and supports Optus' team approach to quality to drive Optus forward
- Other duties or tasks as assigned by management
Requirements:
- College degree or equivalent experience
- 0-2 years of project coordination or project management experience. Prefer experience in a progressive, technically oriented environment
- Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Salesforce)
- Attention to detail and great organizational skills
- Must be a team player with a positive attitude and able to demonstrate excellent customer service skills
- This position requires the successful candidate to be able to multi-task, work within externally developed deadlines, and respond promptly and efficiently to change.
What We Offer:
- Pay range is between $19-$23/hr.
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Who We Are: We’re not just another IT services firm—we're architects of business transformation. Our cutting-edge solutions and customer-first approach are revolutionizing how businesses connect, communicate, and create value in the digital landscape. As a national leader in IT service delivery, we're seeking sharp, results-driven professionals to join our team and push the boundaries of what's possible. At Optus, we've cultivated an environment where innovation thrives, collaboration is second nature, and openness drives progress. Our team leverages their expertise and commitment to CX to streamline multi-site enterprise operations, ensuring seamless functionality and instilling confidence in our clients nationwide. By joining us, you'll be part of a dynamic force that's setting new standards in IT service excellence. Physical Demands/Working Conditions: Occasional travel to offsite customer locations as needed. Ability to read, write, and communicate orally and written to external and internal customers and employees. Normal vision and normal hearing with or without correction. Ability to move boxes weighing up to 50 lbs. periodically throughout the workday. In this position, you will need to move around the job site or office, occasionally ascend and descend a ladder to install cabling, remain in a stationary position, and continuously position yourself to pull cable or reach cabling in tight, low places throughout the day. Must be able to perform tasks requiring hand and feet coordination and repetitive hand and wrist motions. Optus is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. KJjfh7dg6o Apply tot his job