Senior Application Support Engineer - Remote Opportunity

Join Our Team of Innovators and Shape the Future of Application Support

We're seeking a highly skilled and experienced Senior Application Support Engineer to join our remote team at Workwarp. As a key member of our team, you will play a critical role in supporting our app, leveraging your expertise in PagerDuty administration, distributed systems, Kubernetes, and Datadog.

In this challenging and rewarding role, you will utilize your exceptional technical skills, attention to detail, and problem-solving abilities to troubleshoot issues, optimize technical account configurations, and implement automation for incident management. If you're a motivated and talented professional looking to make a real impact, we encourage you to apply.

Key Responsibilities:

• Provide expert application support and troubleshoot complex issues in distributed systems
• Update and optimize technical account configurations for maximum efficiency
• Implement automation for incident management, user, team, and escalation policy configurations
• Set up team integrations for on-call notifications in Slack and/or email
• Ensure alignment of services and tags with organizational goals

Requirements:

• At least 3 years of experience in Application Support
• Expert knowledge and experience in PagerDuty administration
• Ability to troubleshoot in distributed systems
• Familiarity with Kubernetes and Datadog
• Experience in setting up team integrations for on-call notifications in Slack and/or email
• Experience in automation for incident management, user, team, and escalation policy configurations
• B2 English level

Nice to Have:

• Business and technical services taxonomy for business and organizational alignment

What We Offer:

• International projects with top brands
• Collaboration with global teams of highly skilled, diverse peers
• Comprehensive healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling, and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000 courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek, and LinkedIn

Ready to Take the Next Step in Your Career?

Don't miss out on this exciting opportunity to join our team of innovators. Apply now and take the first step towards a rewarding and challenging career as a Senior Application Support Engineer.

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