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Job Title:

Remote Ramp Agent (Customer Service Agent) - Entry Level Opportunity

Remote · USA Full-time New today
Job Description:

Join Our Team and Take Off Your Career!

We are seeking a highly motivated and detail-oriented Remote Ramp Agent (Customer Service Agent) to join our team. As a key member of our operations team, you will play a vital role in ensuring the safe and efficient movement of cargo and baggage. This is an exciting opportunity to start your career with a leading airline and work in a dynamic and fast-paced environment.

Key Responsibilities:

  • Securely lift, load, unload, and transport cargo, mail, and baggage to and from aircraft, while ensuring optimal connections by guiding arriving and departing aircraft from the gate positions.
  • Protect cargo, baggage, and mail from damage, loss, and weather conditions.
  • Operate ground equipment such as dollies, belt loaders, and tow tractors in areas of congestion.
  • Use cargo scanners and computers to ensure accurate routing of cargo to its destination.

What We Offer:

  • A competitive salary of $25/hour.
  • A comprehensive benefits package, including medical, dental, vision, short/long-term disability, and life insurance.
  • A 401(k) plan with generous company matching up to 9%.
  • Paid time off, including vacation, holidays, and personal days.
  • Maternity and parental leave.
  • Family care support through fertility benefits, surrogacy and adoption assistance, lactation support, and programs that help with family care in all stages.
  • Comprehensive wellness programs to support physical, mental, social, and financial well-being, including access to an employee assistance program, free financial education, and extensive resources supporting mental health.
  • Domestic and international flight privileges for employees and qualified family members.
  • Opportunities to participate in community service and innovative initiatives focused on sustainability and reducing our carbon footprint.
  • Recognition rewards and grants through the Relentless Together program.
  • Business Resource Groups to connect employees with shared interests and promote inclusion, provide perspective, and help implement processes.
  • Access to over 500 discounts, specialty savings, and intentional benefits through Deltaperks, such as car and hotel rentals, auto, home, and pet insurance, legal services, and childcare.

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred.
  • Valid driver's license.
  • Ability to wear required company-approved Personal Protective Equipment (PPE), including but not limited to: hearing protection, safety toe footwear, defensive headwear (hard hat or cap), and high visibility safety clothing.
  • Ability to work in a fast-paced environment with frequent changes in priorities and deadlines.
  • Excellent communication and teamwork skills.
  • Ability to lift, push, pull, and move cargo and equipment up to 50-70 pounds.

How to Apply:

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please click on the link below to submit your application.

Apply Now Apply for this job

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