ServiceNow Admin

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Compensation

Based on Experience. ServiceNow Admin $80000 - $130000 per year | Los Angeles, CA | Remote | Permanent Stealth-Mode Startup! ServiceNow Architect Opportunity! A bit about us: Stealth-mode startup... Why join us?

• Exciting Projects!
• Get in on the ground floor!
• High-Impact Role!
• Fully Remote!

Job Details We are looking for a dynamic and experienced ServiceNow Admin to join our team. The ideal candidate will have a solid understanding of the ServiceNow platform, including its administration, configuration, and maintenance. Responsibilities:

• Manage and administer the ServiceNow platform, ensuring its optimal performance and availability.
• Write and modify scripts using Javascript to automate and enhance system functionalities.
• Provide technical support for ServiceNow users, resolving issues and addressing queries efficiently.
• Collaborate with different teams to understand their requirements and translate them into ServiceNow solutions.
• Conduct regular system audits and implement necessary updates and patches.
• Develop and maintain technical documentation, including system configurations, procedures, and process maps.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Minimum of 3 years of hands-on experience with ServiceNow administration and support.
• Solid understanding of ServiceNow modules, including ITSM, ITOM, and others.
• Proficiency in configuring and administering ServiceNow platform features, such as workflows, business rules, and forms.
• Experience with ServiceNow scripting (JavaScript, Glide API) for customizations.
• Strong problem-solving, troubleshooting, and analytical skills.
• Knowledge of ITIL best practices and service management frameworks.
• ServiceNow Certified System Administrator (CSA) certification is required.

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