Business Process Analyst

General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to various government agencies. As a Business Process Analyst, you will contribute to the strategic direction of the business by analyzing business and technical processes to support the New York State Department of Health's Medicaid Management Information System activities.

Responsibilities

• Participate in a team of business analysts and senior business analysts, some of which follow a SCRUM Agile development lifecycle and others that follow a traditional waterfall development lifecycle
• Report to management on timekeeping, resource allocation, status, risks and issues associated with the business requirements team's work assignments
• Collaborate with Scrum Masters, Project Managers, Development team members and testers to elicit requirements and maintain requirements traceability through the software development lifecycle
• Review key development life cycle work products for consistency, completeness, clarity and credibility, which work products include business requirements documentation, data entered into requirements repository tools, reports and requirements traceability matrices
• Develop and maintain internal process documentation and standard operating procedures consistent with CMMI level 3 and program standards
• Maintain security and privacy associated with Personally Identifiable Information (PII) and Protected Health Information (PHI) according to program standards, policies and procedures
• Maintain proficiency in business domain knowledge of the Medicaid Enterprise and the associated Federal, state and local regulations
• Monitor and assess impact of regulatory changes to remain knowledgeable and advisory to the customer on their implications for Medicaid Enterprise business requirements driving system changes

Skills

• Bachelor's degree or equivalent in Management Information Systems, or a related discipline
• 1 + years of related experience
• Expert requirements elicitation skills including independent research and policy analysis, workshop facilitation, interviewing and advising senior leaders in state and local governments
• Deep subject matter knowledge of State Medicaid program business processes
• Broad subject matter knowledge of other Health and Human Services programs
• Exposure to industry best practices across states in business process improvements and/or business process re-engineering
• High attention to detail maintaining Requirements Traceability from the business requirements formulation stage through to user acceptance testing
• Team player able to work well with large and small teams including a mix of senior and junior analysts, project managers, developers and testers
• Expert communications and presentation skills
• Utilize product management tools such as Jira, Confluence, and Microsoft 365
• Experience with Atlassian's Confluence and Jira
• Experience with the Microsoft Office 365 suite including Excel, SharePoint, and Visio
• Experience in either Medicaid or other Healthcare Processing Systems
• Prior experience as a Business Analyst for Medicaid Management Information Systems in Design, Development, Implementation and in Operations and Maintenance program phases
• Prior experience in transitioning requirements elicitation from a traditional waterfall style software development lifecycle to an agile methodology such as Scrum
• Knowledge of Project Server
• Familiar with IBM Engineering Workflow Management

Benefits

• Comprehensive benefits and wellness packages
• 401K with company match
• Variety of medical plan options, some with Health Savings Accounts
• Dental plan options
• Vision plan
• Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
• Short and long-term disability benefits
• Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company Overview

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