[Remote] Specialist II, Credentialing Operations
Note: The job is a remote job and is open to candidates in USA. Grow Therapy is on a mission to serve as the trusted partner for therapists and patients in accessing high-quality care. The Specialist II, Credentialing Operations will support provider credentialing initiatives, including re-credentialing, licensing, and collaborative agreements for Nurse Practitioners, while also improving processes and maintaining accurate documentation.
Responsibilities
- Support the preparation of recredentialing files for providers
- Support the review of collaborative agreement documentation for completeness and alignment with state-specific requirements
- Support to maintain accurate documentation and status tracking within internal systems (e.g., HubSpot, Verifiable)
- Support process improvements by surfacing trends, common errors, or opportunities for automation
- Support responding to provider inquiries as needed
- Support provider licensing initiatives as needed
Skills
- 1-2 years of experience in healthcare credentialing
- Strong working knowledge of credentialing terminology, workflows, and verification sources
- Ability to balance speed and accuracy while managing multiple files at once
- Clear and professional communication with healthcare providers and internal partners
- Highly organized, detail-oriented, and reliable in following established processes
- Ability to thrive in a fast-paced, remote environment and take pride in operational excellence
Benefits
- Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
- Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
- Financial Wellness: 401(k) program and equity opportunities.
- Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
- Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
- Wellness & Development: Annual stipends to put towards personal & professional growth.
- Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
- Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.
Company Overview