Billing Operations Support

In this role, the candidate will contact utility vendors on behalf of clients to register accounts online, request missing invoices, and negotiate payment extensions. Responsibilities:

• Contact utility vendors to obtain missing invoices.
• Navigate utility vendors’ websites to enroll accounts.
• Negotiate payment extensions with utility vendors.
• Enter invoices into the system.
• Perform other clerical tasks to support timely payment of clients’ invoices.

Skills:

• Preferred experience in phone-based customer support.
• Strong customer service and written communication skills.
• Ability to navigate multiple computer systems, programs, and windows.
• Ability to document call notes and customer interactions simultaneously.
• Basic computer navigation skills.

#SolvoGlobal #LI-PROMOTED #LI-Remote In this role, the candidate will contact utility vendors on behalf of clients to register accounts online, request missing invoices, and negotiate payment extensions. Responsibilities:

• Contact utility vendors to obtain missing invoices.
• Navigate utility vendors’ websites to enroll accounts.
• Negotiate payment extensions with utility vendors.
• Enter invoices into the system.
• Perform other clerical tasks to support timely payment of clients’ invoices.

Skills:

• Preferred experience in phone-based customer support.
• Strong customer service and written communication skills.
• Ability to navigate multiple computer systems, programs, and windows.
• Ability to document call notes and customer interactions simultaneously.
• Basic computer navigation skills.

#SolvoGlobal #LI-PROMOTED #LI-Remote In this role, the candidate will contact utility vendors on behalf of clients to register accounts online, request missing invoices, and negotiate payment extensions. Responsibilities:

• Contact utility vendors to obtain missing invoices.
• Navigate utility vendors’ websites to enroll accounts.
• Negotiate payment extensions with utility vendors.
• Enter invoices into the system.
• Perform other clerical tasks to support timely payment of clients’ invoices.

Skills:

• Preferred experience in phone-based customer support.
• Strong customer service and written communication skills.
• Ability to navigate multiple computer systems, programs, and windows.
• Ability to document call notes and customer interactions simultaneously.
• Basic computer navigation skills.

#SolvoGlobal #LI-PROMOTED #LI-Remote Apply To This Job