Experienced Pharmacy Customer Service Associate – Remote Data Entry Position at arenaflex

Job Summary:

arenaflex is seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our remote team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, processing transactions, and maintaining a clean and organized work environment. If you have a passion for delivering outstanding customer experiences and are looking for a challenging and rewarding remote opportunity, we encourage you to apply for this exciting role.

About arenaflex:

arenaflex is a leading healthcare company that is dedicated to providing high-quality products and services to our customers. We are committed to delivering exceptional customer experiences and are seeking talented individuals who share our passion for excellence. Our remote team is a dynamic and collaborative group of professionals who are passionate about making a difference in the lives of our customers.

Key Responsibilities:

* Provide exceptional customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner

• Process transactions, including registering sales, collecting cash, and dispensing change as needed
• Maintain a clean and organized work environment, including counters, shelves, and stock areas
• Assist with inventory management, including checking in and pricing stock, and maintaining accurate records
• Perform tasks as assigned by the Pharmacy Director, Staff Pharmacist, and Senior Supervisor, including using pharmacy systems to enter patient and medication data, and filling prescriptions
• Report any medication errors to the pharmacist on duty and adhere to organization policies and procedures regarding medication errors and the Quality Improvement Program
• Handle calls that do not require individual attention from the pharmacist, including those to doctors
• Process manual claims for outside program prescription services in a timely and efficient manner, and perform other administrative tasks as assigned
• Assist with stock management activities, including ordering, unloading, checking, and storing shipments of medications
• Maintain knowledge of organization resource security methods, and record claims for distribution center overages, deficiencies, request errors, or damaged products, including Rx medications
• Ensure compliance with state and local regulations regarding controlled substances (e.g., cocktails and tobacco products)
• Build and maintain displays, including promotional, seasonal, and super displays, and finish resets and corrections as assigned
• Assist with the division of food items (e.g., raw foods from pre-cooked) and item placement as determined by strategies/methods (e.g., raw and frozen meats on bottom shelves)
• Have working knowledge of store systems and store equipment
• Provide customer service in the photo area, including digital identification photo service, banner print, and creative machine, and sell of special photo items
• Take on web pick-up responsibilities (screens orders in Picture Care, handles requests (picks items), and conveys requests to clients as they arrive at the store)
• Assist with outside and inside maintenance by ensuring a perfect, clean, and deliberate store condition and appearance
• Adhere to all organization policies and procedures; maintain respectful relationships with colleagues
• Complete special tasks and other assignments as assigned

Essential Qualifications:

* Bachelor's degree

• Excellent communication and interpersonal skills
• Ability to work a flexible schedule, including nights and weekend hours
• Strong numerical skills, including counting, measuring, and weighing prescriptions
• Proficiency in computer skills
• Knowledge of store stock control
• PTCB certification

Preferred Qualifications:

* Six months of experience in a retail environment

• Previous work experience with arenaflex
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Familiarity with pharmacy systems and equipment

Skills and Competencies:

* Excellent communication and interpersonal skills

• Strong numerical skills, including counting, measuring, and weighing prescriptions
• Proficiency in computer skills
• Knowledge of store stock control
• PTCB certification
• Ability to work a flexible schedule, including nights and weekend hours
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Familiarity with pharmacy systems and equipment

Career Growth Opportunities and Learning Benefits:

* arenaflex offers a comprehensive training program to help you develop your skills and advance your career

• Opportunities for professional growth and development in a dynamic and fast-paced environment
• Collaborative and supportive team environment
• Competitive compensation and benefits package
• Recognition and rewards for outstanding performance

Work Environment and Company Culture:

* arenaflex is a remote-friendly company that offers a flexible and supportive work environment

• Collaborative and dynamic team environment
• Opportunities for professional growth and development
• Competitive compensation and benefits package
• Recognition and rewards for outstanding performance

Compensation, Perks, and Benefits:

* Competitive hourly rate of $25/hour

• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Opportunities for professional growth and development
• Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! Apply Job! Apply for this job