[Remote] Principal Product Manager, Agentic Platform

Note: The job is a remote job and is open to candidates in USA. Upstart is an AI lending marketplace focused on reducing borrowing costs and complexity for Americans. As a Principal Product Manager for the Agentic Platform, you will define the vision and strategy for AI infrastructure that supports various teams by automating workflows and enabling decision-making.

Responsibilities

• Set and drive the long-term vision and multi-year strategy for Upstart’s Agentic Platform, establishing it as a foundational capability across the company
• Own and evolve the platform roadmap, making high-leverage prioritization decisions that balance speed, safety, scalability, and business impact
• Lead the development of intuitive, high-quality product experiences that enable non-technical users to build, test, and deploy agents without writing code
• Establish best-in-class evaluation, simulation, and safety frameworks to ensure agents are reliable, compliant, and production-ready in a regulated environment
• Define the architectural strategy for agentic systems, including orchestration, tool usage, memory, retrieval (RAG), and state management
• Drive company-wide adoption by partnering with senior stakeholders across engineering, legal, compliance, and operations to identify opportunities and embed the platform into critical workflows
• Make strategic decisions on model lifecycle management (frontier vs. fine-tuned/distilled), optimizing for cost, latency, and performance at scale
• Define and standardize human-in-the-loop patterns, ensuring seamless and auditable transitions between agents and human operators
• Translate complex AI and system design concepts into clear, actionable direction for both technical and non-technical stakeholders
• Raise the bar for product management across the organization by mentoring other PMs and influencing best practice

Skills

• BA/BS in Computer Science, Engineering, Mathematics, or a related technical field, or equivalent practical experience
• 8+ years of product management experience, including ownership of complex technical or platform products
• Strong foundation in machine learning concepts and modern AI systems (e.g., LLMs, RAG, tool-calling, memory)
• Experience leading cross-functional teams to deliver AI/ML-powered products from concept to production at scale
• Demonstrated ability to define product strategy and drive alignment across senior stakeholders in ambiguous, fast-moving environments
• Excellent problem-solving, communication, and organizational leadership skills
• Background in machine learning engineering or research (either through direct work experience or close partnership with ML teams)
• Experience building and scaling platforms or internal tools used by multiple teams
• Experience operating in highly regulated industries (e.g., fintech, healthcare), with a strong understanding of compliance and risk considerations
• Deep familiarity with evaluation frameworks, simulation environments, and model performance measurement
• Strong product intuition and design sensibility, particularly for tools serving non-technical users
• Track record of influencing org-level decisions and driving adoption of new platforms or technologies

Benefits

• Target bonuses
• Equity compensation
• Generous benefits packages (including medical, dental, vision, and 401k)
• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
• Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
• Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
• Health Savings Account contributions from Upstart for eligible plans (US only)
• Income protection benefits, including life insurance and disability coverage for added financial security
• Paid time off, sick leave, and company holidays, in line with local requirements
• Paid family and parental leave to support caregiving and major life moments (duration varies by country)
• Family-centered benefits to support fertility, parenthood, and caregiving needs
• Employee Assistance Program (EAP) offering mental health support and life-centered resources
• Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
• Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
• Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
• Connection and community through team events, all-company updates, and employee resource groups (ERGs)
• Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)

Company Overview

Company H1B Sponsorship