[Remote] Account Manager - Conversions

Note: The job is a remote job and is open to candidates in USA. Omnicell is transforming medication management to create safer, more efficient healthcare systems. As an Account Manager, you will be the trusted advisor for customers, building long-term partnerships and driving growth through innovative solutions that improve patient care and operational performance.

Responsibilities

• Drive a collaborative account planning process with customers, setting mutual objectives, implementation targets, and critical milestones
• Partner with internal teams—Sales Support, Marketing, Operations, IT, Finance, and Technical Support—to ensure customer requirements are met and coordinated effectively
• Deliver impactful presentations, product demonstrations, and site visits to showcase Omnicell’s solutions
• Communicate Omnicell’s business strategy and value proposition to stakeholders at all levels
• Create and execute account-specific business plans, providing regular updates on progress
• Identify opportunities for cross-selling, upselling, and introducing new solutions to drive customer success
• Achieve assigned goals for quota attainment, revenue growth, and account strategy execution
• Negotiate and manage contract strategies to maximize customer value and retention
• Serve as the primary liaison for assigned accounts, ensuring customer satisfaction and escalating issues when necessary
• Monitor all activities across Omnicell teams to deliver seamless support and exceptional outcomes

Skills

• Bachelor's degree OR high school diploma with equivalent experience
• 3+ years of sales or relevant experience (5+ years without a degree)
• Familiarity with complex sales methodologies (e.g., Miller Heiman, Challenger)
• Experience negotiating hospital contracts and managing executive-level relationships
• Strong financial acumen and ability to develop strategic account plans

Benefits

• Variable compensation plan with uncapped earning potential.
• Remote work location type.
• Travel: 50%+.
• Learning and well-being programs that support personal and professional growth.
• Employee Impact Groups, which foster inclusion and belonging.
• Support and reasonable adjustments for individuals with disabilities during our hiring process.

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