[Remote] Account Manager - SMB
Note: The job is a remote job and is open to candidates in USA. ChiroHD is a cloud-based practice management platform designed specifically for chiropractors, aiming to improve their operational efficiency. As an Account Manager, you will be responsible for full-cycle sales, including pipeline generation, conducting demos, and closing new business while collaborating with various teams to enhance the sales process.
Responsibilities
- Full-Cycle Consultative Selling + Own qualification, discovery, demo, negotiation and close. + Run discovery using our commercial discovery framework - quantifying pain, value, and business impact. + Deliver customized demos aligned to practice operations, scaling needs, and revenue impact
- Pipeline Generation + Execute outbound prospecting across phone, email, LinkedIn, video, and any legal channel that gets attention. + Build and manage territory plans targeting our Ideal Customer Profile. + Partner with SDR team to maximize pipeline coverage and outbound efficiency
- Commercial Acumen + Lead commercial conversations that help practices understand the operational, financial, and clinical upside of modernizing their practice management platform. + Act as a true consultant to practice owners. Conduct an educational sales process tailored to the buying - improving efficiency, eliminating tech stack complexity, driving revenue growth, and enabling scalability. + Navigate competitive evaluations by positioning ChiroHD’s total cost of ownership, operational leverage, and long-term growth advantages. + Traveling to conferences and tradeshows
- Forecasting & Execution Discipline + Maintain ruthless pipeline hygiene in HubSpot. + Execute consistent pipeline reviews and deal strategy sessions with leadership. + Run your business through MEDDPICC methodology and data-backed forecasting
- Team Collaboration + Share field intelligence weekly to sharpen our competitive positioning and refine sales process. + Actively contribute to a high-accountability, high-performance sales culture. + Help scale outbound best practices across the team as ChiroHD grows outbound as a core motion
Skills
- 2–5+ years of outbound-driven SaaS sales experience with resource-constrained growth-stage organizations
- Proven track record in self-sourcing pipeline and closing $5k–$50k ACV deals
- Experience selling to owner-operators, SMB founders, and healthcare decision makers
- Hunter mentality. You build pipeline; you don't wait for it
- Commercial operator. You solve business problems, not product wish lists. You operate with sales rigor, and operational excellence
- Coachability with accountability. High standards for self and team — ego stays at the door
- Process disciplined. You manage your funnel with precision, not hope
- Resilient grinder. You run your pipeline through the inevitable valleys without losing pace
- Competitive by nature. You play to win. Always
- Vertical SaaS, SMB SaaS, or healthcare SaaS strongly preferred
- Familiarity with HubSpot, Gong, Apollo.io, LinkedIn Navigator a plus
Benefits
- Competitive salary
- Comprehensive health, dental, and vision insurance
- Flexible PTO and remote-first culture
Company Overview