[Remote] Strategic Sales Executive

Note: The job is a remote job and is open to candidates in USA. RR Donnelley is a global business support services company with over 200 years of experience. They are seeking a Strategic Sales Executive to sell integrated Business Process Outsourcing (BPO) solutions within the Legal and Financial Services sectors, focusing on identifying leads and establishing long-term partnerships to drive operational efficiency.

Responsibilities

• Strategic Opportunity Identification: Proactively research and identify new project opportunities, focusing on decision-makers within the Legal and Financial sectors who require optimized workflow solutions
• Consultative Discovery: Lead client discovery meetings to identify revenue opportunities and recommend how integrated labor and technology can solve specific operational pain points
• Hybrid Solution Design: Develop thorough business plans for each account that leverage the organization’s full range of staffing and AI-driven solutions to meet strategic goals
• Effective Proposal Management: Prepare clear, technical, and persuasive written proposals and quotations that articulate the ROI of a tech-enabled BPO model
• Modernization Advocacy: Recommend additional services by highlighting the advantages of technology-enhanced workflows, ensuring clients remain competitive through increased productivity
• Internal Collaboration: Partner with internal delivery and technology resources to ensure targeted deliverables are executed seamlessly and meet client expectations
• Client Relationship Management: Establish ongoing rapport with potential and existing customers to ensure extraordinary service and a high sales-to-client retention ratio
• Sales Operations: Maintain accurate forecasting and system records within Salesforce.com to track the growth of the vertical pipeline
• Professional Development: Continuously evolve sales skills and knowledge of the organization’s evolving AI and product suites to remain a subject matter expert in the BPO space
• Performs other related duties and participates in special projects as assigned

Skills

• 5+ years' experience navigating large-scale BPO deals in the Legal or Financial Services vertical; Experience in these specific verticals is required
• Travel requirement up to 30% (RRD/WL & customer sites)
• An exceptional level of business acumen, motivation, competitiveness, customer-driven focus, time management, and multitasking
• Able to compile, analyze, and interpret results of data gathering
• Must be good at identifying general trends and patterns that may need to be addressed by management
• Clear knowledge of the selling cycle with the ability to make cold calls on a daily basis
• Strong interpersonal skills; requires good communication skills, both verbal and written
• Able to communicate effectively with diverse groups of people when completing work assignments
• Desire to be a continuous learner of RRD's products & services
• Able to demonstrate good problem-solving skills and appropriately apply proven solutions
• Consistently deliver prescribed outcomes in a timely and accurate manner with appropriate guidance
• Able to apply general functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools to complete work assignments
• Valid Driver's License
• Bachelors Degree preferred
• Salesforce.com knowledge and usage preferred

Benefits

• Commission
• Medical, dental, and vision coverage
• Paid time off
• Disability insurance
• 401(k) with company match
• Life insurance and other voluntary supplemental insurance coverages
• Parental leave
• Adoption assistance
• Tuition assistance
• Employer/partner discounts

Company Overview