Operations Associate - Payroll
About Mosey
Mosey makes employment compliance a breeze so fast-growing companies can hire and operate anywhere—without the administrative burden.
What's so hard about hiring people in multiple locations anyway?
Each country, state, and municipality has its own employment requirements that need to be maintained on an ongoing basis. Those requirements span HR, tax, accounting, and legal which is complicated and requires deep expertise. As a result, keeping up with the differences and the sheer volume of obligations makes hiring people in many locations expensive and painful.
About the role: Operations drives mission-critical initiatives to support processes for scale at Mosey. You’ll work across teams and vendors to assist with strategic projects and provide planning, analytical, operational, and implementation support. We are looking for a hard-charging generalist who is focused on outcomes and builds strong relationships along the way.
Responsibilities
Provide support to state registration requests, trouble shooting, and maintaining SLAs
Identify improvements to registration and filing systems and processes
Identify improvements to compliance requirements monitoring, updates, and coverage
Provide support to users—answering questions and handling requests
Support product feature launches and rollout to customers
Write user communications and/or announcements
Capabilities
Excellent communicator, verbal and written
Analytical thinking, ability to break down problems into parts
Strong project management skills
Learns new skills and problem domains quickly
Requirements
1+ years experience with payroll registrations
1+ years working in operations or related function
Previous experience working directly with customers
Experience working at an early-stage startup or eagerness to learn
Experience working with a BPO a plus
Strong connection with the mission of the company
The compensation range for this position is between $50,000 and $80,000 (plus equity) depending on experience.
Our operating principles:
Pursue knowledge
Lead with curiosity, reject bad explanations, and create objective knowledge with a tradition of conjecture and criticism.
Writing is thinking
Many seemingly good ideas don’t survive closer inspection when written down. That doesn’t mean you shouldn’t try, it’s precisely why you should.
Exude warmth
Build a working environment that is welcoming and supportive. Others will want to gather around you.
Be ambitious
We can do more than we think with imagination and resolve. Solving important problems requires it.
Our benefits
Competitive compensation with material equity ownership
Health insurance including medical, dental, and vision
Mosey pays 100% of your employee premium
3 weeks vacation
8 Paid Company Holidays
Paid Family Leave
Opportunity to join a diverse, passionate, and fun team at a pivotal time in the company’s lifecycle
Remote first (continental US & Canada)